MANAGED IT

Network Operations as a Service

To keep your communications infrastructure running smoothly, our professionally staffed Network Operations Centre will manage and monitor your day-to-day network operations 24/7.

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Trusted by industry leaders

Why Outsource Network Operations?

The growing adoption of digital transformation solutions is necessary, but it puts a heavy burden on communications infrastructure. Most organizations simply aren’t equipped with the human or financial resources to monitor, manage, maintain, repair and recover complex network equipment and services.

This is why more and more companies are turning to third-party network operations service providers to maintain the best-possible network resilience, performance and uptime without the cost and complexity of building out the services in-house.

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Incident Management

We leverage Operating Support Systems (OSS) platforms to monitor and manage any change in your network.

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Event Management

When networks fail or are disrupted, we identify and resolve the issue from our Network Operations Centre.

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Change Management

For planned network disruptions, we schedule and manage outages in accordance with customer approvals and industry best practices.

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Problem Management

Chronic events and performance issues are managed as “tickets,” which come with work-arounds and/or scheduled maintenance windows to correct.

Discover Network Operations as a Service (NOS)

Interested in learning more about NOS? Find all of the information you’re looking for in the resources below.

Product Summary
Network Operations as a Service

Read more about how Network Operations as a Service works and how it improves your digital capabilities.
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Whitepaper
A Case for Outsourcing

For most organizations’ networks, “business as usual” doesn’t exist anymore—at least, not in its original form. Even before COVID-19, businesses were grappling with Digital Transformation, escalating frequency of cyberthreats and ongoing labour shortages. Read more about how businesses are responding to the changing realities by outsourcing their network and field operations.
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Article
Why Managed IT Services is a Growing Industry, and How It Can Help Your Business

The demand on network performance has never been greater. Discover why businesses are outsourcing telecommunications network monitoring and field operations management.
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