Support IT 24/7/365
Hands-on tech support is essential for any team. Acronym’s Support IT is there to address anything that might come up from a small tech issue to a system-wide outage. We’ll manage your IT service desk and work with your in-house IT team to keep things up and running.
Trusted by industry leaders
How Does It Work?
Support IT provides complete IT service – from our help desk for individual issues to our service desk that prioritizes technical issues through a ticket management system. We adhere to industry best practices, provide a web portal featuring a transparent log of our work and offer different levels of support according to your business needs.
24/7/365 support in English, French, Portuguese and Spanish.
Onsite & Remote Hands-On Assistance
Remote technical assistance for all inquiries, plus global dispatch service to resolve issues onsite.
Flat-Fee User Pricing
Pricing is based on a fixed monthly rate per user with unlimited support from our help desk team.
Includes hardware, software and flexible application support, as well as full ticket management.
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Acronym is all about simple, scalable and cost-efficient ways to help businesses reach their full potential. Browse through our product offerings to discover all the ways we can be partners in your growth.