MANAGED IT

Support IT 24/7/365

Hands-on tech support is essential for any team. Acronym’s Support IT is there to address anything that might come up from a small tech issue to a system-wide outage. We’ll manage your IT service desk and work with your in-house IT team to keep things up and running.

Trusted by industry leaders

How Does It Work?

Support IT provides complete IT service – from our help desk for individual issues to our service desk that prioritizes technical issues through a ticket management system. We adhere to industry best practices, provide a web portal featuring a transparent log of our work and offer different levels of support according to your business needs.

Multilingual Support

24/7/365 support in English, French, Portuguese and Spanish.

Onsite & Remote Hands-On Assistance

Remote technical assistance for all inquiries, plus global dispatch service to resolve issues onsite.

Flat-Fee User Pricing

Pricing is based on a fixed monthly rate per user with unlimited support from our help desk team.

24/7/365 Service

Includes hardware, software and flexible application support, as well as full ticket management.

Discover Support IT

Interested in learning more about Support IT? Find all of the information you’re looking for in the resources below.

Product Summary
Support IT

24/7/365 technical support, covering everything from desktop and app issues to system-wide outages.
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Article
Why Managed IT Services is a Growing Industry and How It Can Help Your Business

Moving business data, assets and applications to the cloud is a full-time job. The demands on the IT environment have become too complex for a small team, let alone one person, to manage.
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Find Another Solution

Acronym is all about simple, scalable and cost-efficient ways to help businesses reach their full potential. Browse through our product offerings to discover all the ways we can be partners in your growth.