IT Support services 24/7/365
Trusted by industry leaders
How Does Our IT Support Services Work?
24/7/365 support in English, French, Portuguese and Spanish.
Onsite & Remote Hands-On Assistance
Remote technical assistance for all inquiries, plus global dispatch service to resolve issues onsite.
Flat-Fee User Pricing
Pricing is based on a fixed monthly rate per user with unlimited support from our help desk team.
Includes hardware, software and flexible application support, as well as full ticket management.
Discover Support IT
Interested in learning more about Support IT? Find all of the information you’re looking for in the resources below.
Managed Service Provider FAQ's
- Helpdesk Support: This involves resolving end-user issues, typically via email, telephone, or remote assistance.
- Network Management: This includes maintaining the business’s network infrastructure, such as routers, servers, and firewalls, to ensure optimal performance and security.
- Hardware and Software Support: This includes installing, maintaining, and updating necessary hardware and software.
- Cybersecurity: IT support also involves protecting your business from digital threats, including malware, phishing, and hacking attempts.
- Data Management: This involves data backup and recovery, as well as data privacy compliance.
- Strategic IT Planning: IT support often includes planning for future IT needs and trends to keep your business ahead of the curve.
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