Unified Communications as a Service

Women working on Automated DDoS Protection

Call, message, meet and collaborate – from any device, anywhere

With today’s digitally driven workforce spread out across different locations and home offices, your employees need access to robust business tools to work better together and perform at their full potential. Our Unified Communications as a Service (UCaaS) is a cloud-hosted solution that connects your employees, wherever they are, and allows for seamless real-time collaboration.

UCaaS is a comprehensive solution that includes best-inclass voice, messaging, video calling, and easy to use meeting features in one app. And because it’s cloud-based, it’s flexible, scalable, and cost-effective. Powered by Webex by Cisco, UCaaS delivers dependable, high-quality, and always-evolving communications technology.

Unified communications at Acronym Solutions

Why it matters

Remote work is a trend that’s here to stay. By 2023, Gartner estimates that the number of remote workers will double to two-thirds of all knowledge workers.1 Delivering seamless collaboration tools to your remote workers will:

  • Keep them connected to their onsite colleagues and your customers
  • Allow access to the same voice mail system and apps
  • Give remote workers equal access to company data and information

Together, these features will boost productivity, empower collaboration, and improve employee responsiveness.

Our UCaaS solution is adaptable to any workstyle, role, or device, so your employees can choose how and where they work – making it a key tool to attract and retain digitally driven employees going forward.

What’s more, UCaaS is secure by design, with end-to-end encryption, to defend against threats no matter where your employees are working from.

What to expect


Business calls, video meetings, team chats, whiteboarding and file sharing can all be done with a single app, across all devices.


One portal houses all calling and collaboration tools. Scale up or down as the need arises, as it’s easy to quickly add and remove users.


Our UCaaS solution integrates seamlessly with more than 100 industry-leading apps with no expensive infrastructure upgrades, third- party integrations, or complicated licenses to manage.


As a fully integrated solution, UCaaS is less expensive than traditional telephony with no additional usage or licensing fees. Automatic upgrades mean that you’re always up to date with innovations in technology.

How it works

Choose from our bundles, which include best-in-class voice and collaboration features.

Acronym Business BundlesSTANDARD
Call, Message
Call, Message, Meet
Call, Message, Meet
Call, Message, Meet
Premium Voice Features
Local Phone Number (DID)
Full Feature Incoming/Outgoing Calling
Video Calling
Softphone (PC, Mac, Smartphones and Tablets)
Collaboration Features
Create Special Collaboration Teams & Spaces
Voice and Video Conferencing
File Sharing
Desktop & Application Screen Sharing
Multi-party Chat
Whiteboarding / Annotation
Meeting Participants251001,000
Call in Audio #
Scheduled Meetings
Presenter/Password Protection Controls

Select only the additional features you need

  • Auto-Attendant
  • Call / Contact Centre
  • Call Recording
  • CRM Integration
  • e-fax service
  • Real-time Reporting (RTR)
  • Receptionist Web Console
  • Ring & Hunt Groups
  • Toll Free Number

About Acronym

Acronym Solutions Inc. is a full-service information and communications technology (ICT) company that provides a range of scalable and secure Network, Voice & Collaboration, Security, Cloud and Managed IT Solutions. We support Canadian businesses, large enterprises, service providers, healthcare providers, public-sector organizations and utilities. We leverage our extensive network expertise to design and build customized, fully scalable solutions to help our customers grow their businesses and realize their full potential. With more than 20 years’ experience managing the communications system that enables Ontario’s electrical grid, Acronym is uniquely positioned to understand the mission-critical needs of any business to deliver the innovative and reliable services that respond to the changing demands of businesses, and support rapid growth and digital transformation initiatives.

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