The Changing Face of Digital

Jeff Farley
About the author: Jeff is the head of product development and management at Acronym responsible for ensuring Acronym has the most up to date solutions to help businesses in their digital transformation.
Acronym utility field technician checking ipad

Keeping pace with change, challenges and new opportunities

The current “digital-first” imperative is forcing businesses to make a choice: transform at the pace of technical change or risk being displaced by more agile players.

In the world of Local Distribution Companies (LDCs), it has become increasingly apparent that their futures are inextricably linked to the digital landscape. According to a recent report from Accenture, 96% of utilities executives agree that emerging technologies are enabling their companies to thrive in this new era.

The industry is seeing unprecedented opportunities as innovation drives rapid cost reductions for key building blocks. Faster, cheaper, more powerful computing and improved connectivity are fueling the growing deployment of technologies, such as advanced analytics, cloud computing, and AI, to name a few. These disruptive forces are transforming the industry, driving it toward a new future. And that future is bright.

But the journey from legacy systems to state-of-the art infrastructure can be fraught with uncertainty and high costs. The good news? There’s still time to get ahead. At a minimum, companies must build a digital foundation with partners who understand their unique challenges and vision. Now more than ever, LDCs require utility-grade networks that meet much higher standards in terms of security awareness and remote access connections.

Acronym Solutions helps LDCs future-proof their business

When you spend 20+ years building and managing the technology for a major utility, you see the delta between a utility-grade network and a less robust network.

As a facilities-based carrier, Acronym Solutions provides high-capacity, diverse, and secure fibre-optic connectivity to organizations with broadband network requirements as well as voice and collaboration, cybersecurity, cloud and managed IT services. They understand the complexities of an LDC’s business and specialize in providing scalable and secure solutions. As digital technologies continue to advance, they create a variety of challenges, risks, and possibilities for LDCs. Acronym offers support to LDCs to help them effectively deal with these changes and take proactive steps to shape their digital futures.



“No other service provider understands LDCs better than we do, and we’re confident that we have the knowledge, expertise, and commitment to help them succeed,” said John Papadakis, President and CEO of Acronym Solutions.

From streamlining operations, reducing costs, improving cybersecurity and ensuring network reliability to meet growing demand, Acronym has solutions geared specifically toward the challenges LDCs face.

A trusted partner: Helping Hydro One succeed

Acronym, formerly Hydro One Telecom, has more than 20 years of experience managing the communications network that enables Ontario’s electrical grid. Through custom-built, highly secure and georedundant network operations centres, Acronym partners with Hydro One to oversee the communications systems of the electrical transmission infrastructure.

Acronym also plays an instrumental role in assisting Hydro One with the design and architecture of new networks, sites, and facilities. With its expertise in developing robust and efficient infrastructure, Acronym has empowered Hydro One to transform its Local Area Network (LAN) and Wide Area Network (WAN). In addition to design and architecture, Acronym provides comprehensive monitoring and management services for Hydro One’s expansive network, taking care of inventory management and ensuring equipment is always up to date with the newest and most cutting edge technologies for optimal performance.

The evolution of this partnership is a testament to Acronym’s ability to deliver best-in-class ICT solutions for the most complex challenges. Acronym is uniquely positioned to understand the mission critical needs of any business and provide innovative and reliable services that respond to the changing demands of today’s environment.

“As the name Acronym suggests, we take highly complex situations and simplify them for our customers,” said Papadakis. “We’re passionate about helping LDCs simplify their business and leverage their infrastructure to capitalize on new and exciting opportunities emerging in today’s dynamic energy market.”


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About Acronym

Acronym Solutions Inc. is a full-service information and communications technology (ICT) company that provides a range of scalable and secure Network, Voice & Collaboration, Security, Cloud and Managed IT Solutions. We support Canadian businesses, large enterprises, service providers, healthcare providers, public-sector organizations and utilities. We leverage our extensive network expertise to design and build customized, fully scalable solutions to help our customers grow their businesses and realize their full potential. With more than 20 years’ experience managing the communications system that enables Ontario’s electrical grid, Acronym is uniquely positioned to understand the mission-critical needs of any business to deliver the innovative and reliable services that respond to the changing demands of businesses, and support rapid growth and digital transformation initiatives.

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