Maintain Uptime of Critical Infrastructure: Protecting Assets, Preventing Failures, Minimizing Damages, and Ensuring Operational Excellence
For over two decades, Acronym Solutions has been a trusted partner in Ontario’s power and utility sector—designing, managing, and deploying advanced telecommunications solutions for a wide range of power systems.
What Is Teleprotection?
Teleprotection allows monitoring and management of the power grid, supporting secure and seamless operations. By isolating faults and preventing damage, it enables rapid disconnection from the broader power network when necessary. This capability ensures minimal disruptions and enhances grid reliability.
At its core, Teleprotection Carrier Service is a robust telecommunication solution that bridges communication between power system protection systems, facilitating the coordination of line protection relays.
How It Works
Acronym’s Teleprotection Carrier Service is a Point-to-Point Digital Telecommunications Channel (DTC) that links customer sites with transformer stations and/or any other relevant locations. The service is an integral part of the total protection system, leveraging advanced telecommunications to optimize Teleprotection applications, as well as enhancing safety, efficiency, and reliability.
Key Features and Benefits
Flexible Access Options
- Supports both wired and wireless network connections
- Accessible to diverse media, including dark fibre, optical wavelength services, and licensed wireless microwave frequency
- Built-in redundancy and high availability with diverse media options to ensure uninterrupted critical operations
Fully Managed Service
- End-to-end service, including design, deployment, and installation of telecommunications infrastructure.
- Proactive management, monitoring, troubleshooting, and 24/7/365 support, ensuring maximum uptime and operational peace of mind.
Resilient and Reliable Connectivity
- Dedicated point-to-point connections with predefined physical paths
- Fully redundant options (where available) for fault tolerant performance
Future-Ready Technology
- Supports fibre optic media for stable and secure connectivity
- Designed to accommodate evolving industry requirements and technologies
Expertise in Power Systems Telecommunications Services
- As a wholly owned subsidiary of Hydro One Limited, Acronym Solutions has a proven history of delivering a wide range of telecommunications solutions for power systems
- Backed by Ontario’s largest electricity transmission and distribution network
Industry-Leading Service Level Agreements (SLAs)
- With credit-backed guarantees for availability
24/7/365 Support Desk
Around-the-clock technical assistance and rapid response to critical needs
Technical Specifications
| Category | Description |
|---|---|
| Equipment | RFL IMUX or GE JMUX Multiplexers |
| Interface Protocol | T1/DS1 or DS0 |
| Access Technology | Dedicated Fibre, Optical Wavelengths, Licensed Digital Microwave Radio |
Service Level Agreement (SLA)
| Parameter | Specification |
|---|---|
| Network Availability | 99.99% (Protected) 99.7% (Unprotected) |
| Mean Time to Repair | 4 Hours |
| Support | 24/7/365 |
Complete Teleprotection Communication Solution
Acronym Solutions offers a complete and reliable Teleprotection Carrier Service tailored to the evolving needs of the power and utility sector.
About Acronym
Acronym Solutions Inc. is a full-service information and communications technology (ICT) company that provides a range of scalable and secure Network, Voice & Collaboration, Security, Cloud and Managed IT Solutions. We support Canadian businesses, large enterprises, service providers, healthcare providers, public-sector organizations and utilities. We leverage our extensive network expertise to design and build customized, fully scalable solutions to help our customers grow their businesses and realize their full potential. With more than 20 years’ experience managing the communications system that enables Ontario’s electrical grid, Acronym is uniquely positioned to understand the mission-critical needs of any business to deliver the innovative and reliable services that respond to the changing demands of businesses, and support rapid growth and digital transformation initiatives.