Need Help?

For questions related to your electricity service, please visit the utility, Hydro One Limited at www.hydroone.com. If you are not a Hydro one customer, please contact your local electricity provider. This site is for Acronym- the telecommunications provider.

Acronym is a wholly owned subsidiary of 2486267 Ontario Inc., which in turn is wholly owned by Hydro One Limited. Hydro One delivers electricity to homes and businesses across Ontario.

At Acronym, we leverage our parent company’s fibre-optic network to deliver telecommunications solutions to service providers, small and medium businesses, enterprises, wholesalers and public sector organizations.

For Sales or General inquiries please call: 1-866-345-6820 (Toll Free).

For Media inquiries please contact 1-877-506-7584 (Toll Free).

For 24-hour Technical Support please call 1-866-468-6688 (Toll Free).

For our mailing address, please click here.

There is no cost associated with talking to a member of the Acronym sales team. To have an expert contact you free of charge, simply fill in our consultation request form today. A member of our team will get back to you within 2 business days.

To share information, download our Service Product Summarys from the Solutions section, or simply share relevant pages using the share button found on the top right side of the page.

Acronym’s network is designed with security in mind and can be tailored to meet specific customer requirements.

For more information about current job opportunities, please visit Hydro One’s career page.